The world of travel technology is fast-paced, exciting and constantly evolving. That's why we enjoy it so much. Technology has infiltrated every aspect of our lives from the way we work, the way we communicate and, of course, the way we travel.
However, for the travel business trying to run a tight ship both on and offline in this competitive industry, the variety of technology out there that is constantly being lauded as the next 'must have' can be somewhat overwhelming. Whether it's a brand new app, innovative software programme or high-spec new device promising to revolutionise the way you do business, the bottom line is you simply don't need everything that's out there.
When it comes to choosing new technology to invest in that will offer the maximum benefit to your travel business, there are three simple questions you need to ask yourself before you even start looking at the details of the product:
1. Will it save us time?
They say that when it comes to business, time is money. New technology can have all manner of seductive bells and whistles, but at the end of the day if it's complicated to use or difficult to integrate into your business then all it's doing is draining your time and probably raising your stress levels too.
Think about whether the tech is user-friendly and whether it is going to save you time when you have it up and running i.e. help minimise the time you and your staff spend completing long-winded administrative tasks. Our award-winning travel CMS, eVolve, allows you to take charge of your website with ease, streamlining your work flow and cutting down time spent on back-end operations. So, your customers can get more of your personal attention.
2. Will it help us grow?
Implementing the right technology into your business should help boost you to the next level instead of simply carrying on at the same pace. Improving your distribution network is essential to developing your travel business - growth needs to be a top consideration. We offer travel technology that can give your business global reach. We have integrated the best suppliers for your business to ensure you have the widest possible network to provide your customers with the best possible choice.
3. Will it help us sell more?
Will the technology you're considering help to improve the customer experience? If it doesn't, they won't stick around long enough to make a purchase, and it's doubtful they'll be back. Technology should enhance your customer's experience with your business, offering features that can make their lives easier. In this increasingly mobile age where 61% of customers state they would leave a site that wasn't properly optimised for mobile, we are particularly proud of our state-of-the-art mobile booking platform that helps you connect with your customers on every device and allows them to search, browse and book from wherever they so desire.
Technology has changed our lives for the better in so many ways - invest your company's money wisely and it could change your business for the better too. Contact us today to find out more about our award-winning travel technology